Dogsome.dk ensures delivery with the best possible shipping method after the order is placed.
Preferred shipping company can be noted in comments.
Items in stock are shipped as far as possible within 24 hours.
Should unexpectedly be sold out before the warehouse updates the web page, we will write to you as soon as possible.
Price for shipping is seen at checkout before payment
Free shipping for orders over 135 euros.
We refund all unused items that are returned in their original packaging and where the associated labels are still intact.
Your right of withdrawal is 100 days after receipt of the item.
Use the return slip that you received with your Dogsome product.
Pack the item (s) and the return slip in a suitable packaging. You can advantageously use the packaging in which the goods were delivered. You can also use another packaging if you so wish.
We will refund via the same payment method you used for your purchase. Once the goods have been received and in stock again, we will notify Nets to refund your money. The refund is made within max. 14 days after receipt of the refunded items.
Contact our Customer Service: firstname.lastname@example.org If you have questions about exchange or return.
Or buy a GLS shipment and send the package to:
Dogsome, Livøvænget 3, 8381 Tilst, Denmark
We provide a warranty of 2 years, and the warranty period runs from the receipt of the goods. If we approve the complaint, we will refund your return postage costs.
If you want to claim your right under the guarantee and have a prepaid return label sent to you, please contact our customer service: email@example.com