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Data and privacy policy

Privacy Policy

Personal information means any information relating to an identified or identifiable natural person.
By using dogsome.dk or ordering goods in our webshop, you accept that dogsome.dk register and process your personal information in accordance with the following.
Dogsome.dk fully respect all requests for confidentiality of personal data that you provide on dogsome.dk. In addition, we are aware of the need for appropriate protection and proper processing of your personal data. Dogsome registers and processes personal data in accordance with the rules in force at any given time.

You can use dogsome.dk without telling us who you are or providing personal information about yourself. Dogsome.dk use cookies, but the use of dogsome.dk does not in itself entail the registration of personal data.

However, Dogsome.dk need some personal data in order to do business with you and provide goods, news and other services to you. We therefore register and process personal data about you that you provide yourself, for example when you:
• visit our website
• make a purchase in our webshop
• create a customer account
• sign up for our newsletter
• participate in a competition
• review our website
• send an inquiry, complaint or give us feedback, or
• otherwise provide personal data to us via dogsome.dk or otherwise.
By providing personal data, you consent to dogsome.dk processing personal data, including dogsome.dk:
• register the personal data you provide
• register information about the purchases you make on our webshop

Basis for processing
We collect your general contact information such as name and address in order to deliver the product you have purchased from us. We collect your e-mail address in order to send you an order confirmation and a delivery confirmation.
When you pay for your product, we collect your name, card data and IP address. The information collected in connection with the payment transaction is only used and stored for payment settlement and fulfillment of the concluded agreement.
If you have given us your consent during the registration process or on our website, we will use your e-mail address to send out a newsletter. You can subscribe to and unsubscribe from the newsletter at any time. All newsletters also contain a link to unsubscribe. If the processing of personal data is based on your consent, you have the right to revoke the consent at any time.
If you do not wish to provide the personal data required to complete a purchase of a product, you will unfortunately not be able to purchase products from us on our website.
Personal data is stored for 5 years in order to comply with the provisions of the Danish Bookkeeping Act. Personal data is stored in Denmark. Your information (except your email address, if you have consented to its processing for the purpose of receiving offers) will be deleted 5 years after you have received your item.
We do not sell your personal data to third parties and we do not transfer your personal data to third countries.

If you have ordered delivery, the information about your name, address, telephone number and e-mail address will be provided to our freight forwarder Pakkelabels.dk which uses companies such as, GLS, Dao365 or PostNord for the purpose of delivering your purchases.
If you choose to review our website, your name and email address will be transferred to the Google Customer Reviews review page.
We have our webshop and payment system through Wannafind.dk, which acts as our data processor. All personal data that you provide on our website will be stored in Wannafind’s data centers.
We have entered into data processing agreements with our data processors, which is our guarantee that they comply with applicable rules on the protection of your personal data.

However, we pass on your name and address as well as E-mail to Pakkelabels.dk, GLS, Dao365, Postnord if you choose parcel delivery when ordering. This is so that your package can be tracked along the way and they can notify you of the delivery. We have a data processing agreement with Pakkelabels.dk

Dogsome.dk do not store information about your means of payment, for example card numbers on payment cards, bank account numbers or the like.
The data controller for payments is Nets.

The legal basis for the processing of personal data is your consent.
Personal data is stored for 5 years in order to comply with the provisions of the Danish Bookkeeping Act. Personal data is stored in Denmark.

You have the right at any time to:
• be informed of what personal data dogsome.dk have registered about you
• correct incorrect, incomplete or irrelevant personal data
• ask for the deletion of all personal data.
You can withdraw consent to the processing of personal data at dogsome at any time. However, this does not affect the lawfulness of the previous processing based on the consent before its withdrawal.

The data controller is Dogsome.dk are:
Lonni Libenholt
dogsome.dk
Livøvænget 3
8381 Tilst
CVR. nr.: 40875905
Questions, requests, requests or inquiries regarding personal data must be made in writing to Lonni Libenholt at info@dogsome.dk

Cookies:

By using this website, you accept that we use cookies.

What is a cookie?
A cookie is a small data file that we store on your computer in order to keep track of what happens during your visit and to be able to recognize the computer. A cookie is not a program and does not contain viruses.

The website’s use of cookies
Cookies are necessary to make the website work. Cookies also help us get an overview of your visit to the website so that we can continuously optimize and target the website to your needs and interests. Cookies remember, for example, whether you are logged in, what you have put in the shopping cart, whether you have previously visited the page, etc.

How to reject or delete your cookies:

Rejecting cookies
You can always reject cookies on your computer by changing the settings in your browser. Where you find the settings depends on which browser you are using. However, you should be aware that if you do, there are many features and services that you cannot use because they require the website to remember the choices you make.

Deleting cookies
Cookies that you have previously accepted can subsequently be easily deleted. If you use a PC with a newer browser, you can delete your cookies by using the shortcut keys: CTRL + SHIFT + Delete, when you are in the browser.

If the shortcut keys do not work and/or if you are using a Mac, start by finding out which browser you are using and then click on the appropriate link:

Log statistics:
We also use log statistics on dogsome.dk, and this means that a statistics system collects information that can provide a statistical picture of how many visitors we get, where they come from and where on the website it is left, etc.
The log statistics are only used for the sole purpose of optimizing naturligtdyrefoder.dk, as well as for our ads on Facebook, Google AdWords.
Link to Facebook’s data protection business

Link to Google Ads business about data use

Newsletters:
Dogsome.dk send out newsletters to the subscribers on the list.
The collected information in Mailchimp is not disclosed to third parties, except what is described in mailchimp’s privacy terms Read here.
When you sign up for our newsletter, you will shortly receive an email confirming your participation in newsletter subscriptions.
Newsletter registration is an option in the order process on the webshop.
The newsletter is only sent by www.dogsome.dk

Complaints about the processing of personal data can be addressed to
The Danish Data Protection Agency
Borgergade 28,5
1300 København K
dt@datatilsynet.dk
www.datatilsynet.dk

Question?

Do you have any questions?
If you have any comments or questions in connection with our information and/or processing of personal information, you are welcome to contact us atinfo@dogsome.dk

This website is operated and owned by:

Lonni Libenholt
dogsome.dk
Livøvænget 3
8381 Tilst
CVR nr. 40875905

The page is continuously updated and last modified d. 17-01-2021