- Dogsome.dk ensure delivery with the best possible shipping method after the order is placed.
- Preferred carrier can be noted in comments.
- Items that are in stock are shipped as far as possible within 24 hours. Delivery time is 1-3 business days. Should it unexpectedly be sold out before the warehouse updates the web page, we will write to you as soon as possible.
At DOGSOME you can choose different options for shipping. If you have a special shipping request, write it in the note when checking out.
For orders over DKK 1000, it is free of charge. ( Delivered to Parcel shop)
We will refund all unused items returned in their original packaging and where the corresponding labels are still intact.
Your right of withdrawal is100 days after receipt of the goods.
- Use the return slip, that you received with your DOGSOME product.
- Pack the item(s) and the return slip in a suitable packaging. You can advantageously use the packaging in which the goods were delivered. You can also use a different packaging if you wish.
We will refund using the same payment method you used for your purchase. When your items are received and in stock again, we will notify Nets to refund your money. The refund is made within max. 14 days after receipt of the refunded goods.
- Contact our customer service: firstname.lastname@example.org If you have questions about exchanges or returns.
- Or buy a GLS shipment and send the package to:
Dogsome, Livøvænget 3, 8381 Tilst, Danmark
We provide a warranty of 2 years and the warranty period runs from the receipt of the goods. If we accept the complaint, we will refund your return postage costs.
If you wish to claim your warranty right and receive a prepaid return label, please contact our customer service: email@example.com